Warranty

Residential Closet Doors Warranty

Limited Warranty

This Closet Doors Warranty is extended to the original Purchaser whose name appears on the invoice. Warranty is void once original Purchaser transfers title of his or her home to another party. This limited warranty shall remain in effect to the original end user, if and only if normal maintenance and cleaning practices are followed.

1. Warranty

Classic Improvement Products (Classic) warrants, to the first Purchaser only, for our Closet Doors to be free from defective materials and workmanship, when properly maintained and under normal use and service. The warranty in detail for Closet Doors can be found below. Purchasers’ sole remedy under this warranty is the repair or remanufacture of the defective product by Classic. Repairs will be made only with like or similar parts based on Classic’s expert decision. This warranty excludes all liability for the removal of the Closet Doors and the reinstallation in the same opening. This warranty does not cover installation costs, removal costs, service call cost, and shipping costs of any and all materials covered in the limited warranties.

Minor imperfections that are not noticeable from a distance of 5 feet away under ordinary lighting conditions are not considered defects.

We reserve the right to inspect products prior to any repair or remake. Non-defective or altered products will be returned freight collect without credit issued or repairs made. Classic will not be responsible for any repairs by another party. This warranty does not imply automatic replacement of any product. Classic reserves the right to repair or replace any product at our own discretion. Classic reserves the right to make changes and improvements in our products that may differ from products previously manufactured.

Aluminum Closet Doors: Aluminum Closet Doors come with a standard 5-Year Limited Warranty on all parts and mechanisms of its systems to be free of defects in material and workmanship. Warranty does not cover mirror or glass breakage.

Composite Wood Closet Doors: Composite Wood Closet Doors come with a standard 2-Year Limited Warranty on all parts and mechanisms of its systems to be free of defects in material and workmanship. Warranty does not cover telegraphing. Telegraphing is when the underlying material of the door transfers through the panel to the front.

Steel Closet Doors: Steel Closet Doors come with a standard 5-Year Limited Warranty on all parts and mechanisms of its systems to be free of defects in material and workmanship. Warranty does not cover mirror or glass breakage.

Ovation Closet Doors: Ovation “Design Only” Closet Doors come with a Limited Lifetime Warranty on all parts and mechanisms of its systems to be free of defects in material and workmanship. Warranty does not cover mirror or glass breakage.

Specialty Products:

Louvered Closet Door panels come with a standard 10-Year Warranty.
Chalkboard Closet Door panels come with a standard 10-Year Warranty on the doors and a 1-Year Warranty on the Chalkboard.
Dry Erase Board Closet Door panels come with a standard 10-Year Warranty on the doors and a 1-Year Warranty on the Dry Erase Board.
Glass Closet Door panels come with a standard 10-Year Warranty on the doors and a 1-Year Warranty on the Glass.
Mirror Closet Door panels come with a standard 10-Year Warranty on the doors and a 1-Year Warranty on the Mirror.

Wood Closet Doors: Wood Closet Doors have no warranty. Although we do use the finest wood materials available, wood does come with a little bit more upkeep than the other options above. Wood is wood, and over time wood might warp, twist, dry, fade, crack or become a termite’s dinner. An annual paint job and/or stain should help eliminate most of these possibilities.

This warranty does not cover installation costs, removal costs, service call cost, and shipping costs of any and all materials covered.

2. Purchaser’s Duties

The Purchaser shall give written notice to Classic, of any alleged failure of the Closet Doors within the limited warranty period above, no later than 15 days after the Purchaser learns of such failure.

3. Disclaimer and Exclusion of Warranties

There is no express or implied warranty, representation or condition of any kind (including without limitation warranty of merchantability or of fitness for use) except for the express warranty in paragraph 1 of this Limited Warranty, and no further warranty shall be implied by law.

4. Exclusion

This warranty and all of Classic’s obligations stated herein shall not apply to:

any improper installations
any damage to fasteners from drill or screwdriver damage
any repairs or alterations made without the prior approval of Classic
failure to properly maintain the product by the end user
failure to finish raw or unpainted doors within a week of installation
any wood closet door color or grain characteristic differences produced by Nature
any closet door with a design on one side and a flush slab on the other side
any closet door damaged by misuse, abuse, vandalism, accident or Act of God
any exposure to corrosive environments (ex: salt water)
any progressive deterioration of finishes and materials due to sun, rain, abrasion, heat, salt and/or or cold
any change in color of parts that takes place over time
any faulty building construction or design
any closet doors installed outside
installation of replacement parts
any labor cost involved in the replacement
any freight costs to ship product replacement to Classic

5. Limitation of Liability

It is understood and agreed that Classic’s liability, whether in contract, in tort, under any warranty, in negligence or otherwise, shall be limited to the undertaking set out above in paragraph 1 of this Limited Warranty, and under no circumstances shall Classic be held liable for indirect, punitive, special, incidental, or consequential damages or losses that anyone may suffer or incur in connection with this product in use.

6. Limitation of Actions

No action for breach of warranty shall be commenced by the Purchaser more than one year after the accrual of the alleged cause of action.

7. Professional Installation Required

Closet Doors must be professionally installed by Classic and cannot be altered in any way by the end user.

8. Merger

This written warranty is the complete, final, and exclusive agreement of the parties with respect to the quality and performance of the Closet Doors and to any and all warranties and representations related to it.

9. No Oral Modification or Waiver

No modification of this warranty, or waiver of its terms, shall be binding on either party unless approved in writing by both parties.

10. Governing Law

This warranty, and the rights and duties of the parties under it, shall be governed by the laws of the State of California.

Real Reviews from Satisfied Customers

Would highly recommend to anyone looking to transform their house into a home.
“Everything was delivered to us as promised. There was no going back and forth with any issues or materials or installation. Everyone including installers were very professional and installation was clean. Would highly recommend to anyone looking to transform their house into a home everyone can be jealous of.”

- Frank J.
I have been using them since 1996 and they are the best!
“Classic Home Improvement Is a great company to deal with! They carry the best products on the market today. I have been using them since 1996 and they are the best! You can never go wrong with Classic and the Lorge team!”

- Jeff C.
Very professional and excellent quality.
“Great company. They installed retractable screen doors on our back and patio doors. We love them and now can open the doors and get the fresh air without the bugs. Very professional and excellent quality.”

- Candace L.
I enthusiastically recommend this company!
“Eight years ago this company did retractable screen doors for my double door entry. At the time, no other company could do it. Today the screens still look new and function perfectly! I love the openness they provide to my home. This week I had a retractable screen door installed in the bathroom. The door was installed inside the existing door and allows me to get excellent ventilation into the bathroom. I love it! I enthusiastically recommend this company!”

- Lynda L.
Great family owned business that puts their customer's satisfaction first and foremost.
“The plantation shutters installed over 10 years ago are still keeping their shape and functionality perfectly. Their customer service and personal approach set them apart from the rest. Ryan, Tamra, Brooke, and Jason really know what takes to run a great family owned business that puts their customer's satisfaction first and foremost. Thanks for all your hard work guys!!”

- Jennifer G.
We have received so many compliments from our friends!
“They did an awesome job installing 2 new mirrored closet doors, fixing 2 others and installing a roll-up shade. They are very professional and nice. We also had a retractable screen installed several months ago, which opens up our living room to the back patio and brings in fresh air. We have received so many compliments from our friends! I highly recommend them for great quality and service.”

- Susan N.
I love these shutters so much!
“Classic Improvement Products always delivers quality! Never disappointed. I have used them twice, for shutters in my home. Once when I remodeled the back half of my home, and now finally, the front half! I love these shutters so much! They are so easy to clean, look fantastic, and I really like the privacy they give us. No open gaps like blinds. It does take a bit for production, but it is well worth it!”

- Denise N.
We are very impressed with the product and the customer service
“I cannot begin to say enough great things about this company. Haydee and Tamara have been so responsive, friendly, and informative throughout the process. We had two retractable screen doors installed on our new house and absolutely love them. The quality of the doors is amazing! Our doors are extra tall (about 8 feet tall) and the retractable screen doors work great on them (was a bit worried that the height would cause the doors to feel unstable but they are solid and working fantastically). Oscar installed our doors and he was very polite and professional. We are very impressed with the product and the customer service and we would highly recommend using this company.”

- Paula L.
Give them a chance. You won't be disappointed.
“Every product I've purchased from CHI has been outstanding, and I've purchased sliding screens, window shutters, retractable awnings, and vertical blinds. Customer Service is excellent. I recommend to all my friends and family. Give them a chance. You won't be disappointed.”

- Corrine G.

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