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Warranty

Residential Manual Drop Screens Warranty

Limited Warranty

This Manual Drop Screens Warranty is extended to the original purchaser whose name appears on the invoice. Warranty is void once original purchaser transfers title of his or her home to another party.

Warranty

Classic Improvement Products (Classic) warrants, to the first Purchaser only, for our Manual Drop Screens to be free from defective materials and workmanship, when properly maintained and under normal use and service, for a period of ten years following installation. This warranty period of 10 years does not include the fabric, motor upgrade, or electronics.

This warranty does not cover installation costs, removal costs, service call cost, or shipping costs of any and all materials covered in the above limited warranties.

Classic does not directly warrant the fabrics, motors, or electronics used for such screens. Rather, all fabrics, motors, and electronics are warranted by the respective manufacturer and not directly by Classic. Classic will supply copies of such warranties upon request.

Somfy Motors (upgrade feature)
Somfy Motors come with a 5-year limited warranty. The Somfy Motor supplied is to be free from defects in material and workmanship under normal proper use for a period of 5 years commencing with the date of installation/activation of the product. If the motor fails within this 5-year period, the Somfy Motor manufacturer will repair or replace it free of charge. Warranty is void if the electrical motor is exposed to water, affected by acts of God, or abnormal conditions; abuse, fire, misuse, negligence, modification, corrosive environments, and/or vandalism. This warranty does not cover installation costs, removal costs, service call cost, or shipping costs of any and all materials covered in the above limited warranties.

Somfy Remote Control (upgraded feature)
Somfy Remote Controls (radio transmitters and receivers) come with a 1-year limited warranty. The Somfy Remote Control supplied is to be free from defects in material and workmanship under normal proper use for a period of 1 year commencing with the date of installation/activation of the product. If the Remote Control fails within this 1-year period, the Somfy manufacturer will repair or replace it free of charge. Warranty is void if the Remote Control is exposed to water, affected by acts of God, or abnormal conditions; abuse, fire, misuse, negligence, modification, corrosive environments, and/or vandalism. This warranty does not cover installation costs, removal costs, service call cost, or shipping costs of any and all materials covered in the above limited warranties.

Screen Mesh & Fabric Warranty
The typical warranty for Screen Mesh or Fabric is 5-10 years depending on the manufacturer. Please contact our office in regards to the material you desire and we will gladly provide you with the warranty information. Warranty is void if the material is affected by acts of God, or abnormal conditions; abuse, fire, misuse, negligence, modification, corrosive environments, and/or vandalism. This warranty does not cover installation costs, removal costs, service call cost, or shipping costs of any and all materials covered in the above limited warranties.

Purchaser’s Duties

The Purchaser shall give written notice to Classic of any alleged failure of the Manual Drop Screen system within this limited warranty period no later than 15 days after the Purchaser learns of such failure.

Disclaimer and Exclusion of Warranties

There is no express or implied warranty, representation, or condition of any kind (including without limitation warranty of merchantability or of fitness for use) except for the express warranty in paragraph 1 of this Limited Warranty, and no further warranty shall be implied by law.

Exclusion

This warranty and all of Classic’s obligations stated herein shall not apply to:

  • any improper installations;
  • any change in color of parts that takes place over time;
  • any damage to fasteners from drill or screwdriver damage;
  • any faulty building construction or design;
  • any repairs or alterations made without the prior approval of Classic;
  • any screen damaged by misuse, abuse, vandalism, accident, or Act of God;
  • any exposure to corrosive environments (ex: salt water);
  • any progressive deterioration of finishes and materials due to sun, rain, abrasion, heat, salt, and/or or cold;
  • any moderate fraying, curling, or bowing which is a natural characteristic of screen/fabric;
  • any moderate waffling or puckering of the screen/fabric near a fabric seam;
  • any installation of replacement screen or parts;
  • any clear window vinyl;
  • any freight costs to ship product replacement products to Classic;
  • any labor cost involved in the replacement.

Limitation of Liability

It is understood and agreed that Classic’s liability, whether in contract, in tort, under any warranty, in negligence or otherwise, shall be limited to the undertaking set out above in paragraph 1 of this Limited Warranty, and under no circumstances shall Classic be held liable for indirect, punitive, special, incidental, or consequential damages or losses that anyone may suffer or incur in connection with this product in use.

Customer acknowledges that the Manual Drop Screens are for sun control, ventilation, and/or bug reduction only; they are not meant to be used to keep bad guys out or keep kids or pets inside. The Manual Drop Screens installed at your home are not meant to be used as a security screen. Classic is not to be held liable for any harm done to you, your property, and/or your family from misuse of this product.

Limitation of Actions

No action for breach of warranty shall be commenced by the Purchaser more than one year after the accrual of the alleged cause of action.

Professional Installation Required

Classic Manual Drop Screens must be professionally installed by a certified/qualified dealer and cannot be altered in any way by the end user.

Merger

This written warranty is the complete, final, and exclusive agreement of the parties with respect to the quality and performance of the screen and to any and all warranties and representations related to it.

No Oral Modification or Waiver

No modification of this warranty, or waiver of its terms, shall be binding on either party unless approved in writing by both parties.

Governing Law

This warranty, and the rights and duties of the parties under it, shall be governed by the laws of the State of California.

Real Reviews from Satisfied Customers

    Would highly recommend to anyone looking to transform their house into a home.
    “Everything was delivered to us as promised. There was no going back and forth with any issues or materials or installation. Everyone including installers were very professional and installation was clean. Would highly recommend to anyone looking to transform their house into a home everyone can be jealous of.”
    - Frank J.
    I have been using them since 1996 and they are the best!
    “Classic Home Improvement Is a great company to deal with! They carry the best products on the market today. I have been using them since 1996 and they are the best! You can never go wrong with Classic and the Lorge team!”
    - Jeff C.
    Very professional and excellent quality.
    “Great company. They installed retractable screen doors on our back and patio doors. We love them and now can open the doors and get the fresh air without the bugs. Very professional and excellent quality.”
    - Candace L.
    I enthusiastically recommend this company!
    “Eight years ago this company did retractable screen doors for my double door entry. At the time, no other company could do it. Today the screens still look new and function perfectly! I love the openness they provide to my home. This week I had a retractable screen door installed in the bathroom. The door was installed inside the existing door and allows me to get excellent ventilation into the bathroom. I love it! I enthusiastically recommend this company!”
    - Lynda L.
    Great family owned business that puts their customer's satisfaction first and foremost.
    “The plantation shutters installed over 10 years ago are still keeping their shape and functionality perfectly. Their customer service and personal approach set them apart from the rest. Ryan, Tamra, Brooke, and Jason really know what takes to run a great family owned business that puts their customer's satisfaction first and foremost. Thanks for all your hard work guys!!”
    - Jennifer G.
    We have received so many compliments from our friends!
    “They did an awesome job installing 2 new mirrored closet doors, fixing 2 others and installing a roll-up shade. They are very professional and nice. We also had a retractable screen installed several months ago, which opens up our living room to the back patio and brings in fresh air. We have received so many compliments from our friends! I highly recommend them for great quality and service.”
    - Susan N.
    I love these shutters so much!
    “Classic Improvement Products always delivers quality! Never disappointed. I have used them twice, for shutters in my home. Once when I remodeled the back half of my home, and now finally, the front half! I love these shutters so much! They are so easy to clean, look fantastic, and I really like the privacy they give us. No open gaps like blinds. It does take a bit for production, but it is well worth it!”
    - Denise N.
    We are very impressed with the product and the customer service
    “I cannot begin to say enough great things about this company. Haydee and Tamara have been so responsive, friendly, and informative throughout the process. We had two retractable screen doors installed on our new house and absolutely love them. The quality of the doors is amazing! Our doors are extra tall (about 8 feet tall) and the retractable screen doors work great on them (was a bit worried that the height would cause the doors to feel unstable but they are solid and working fantastically). Oscar installed our doors and he was very polite and professional. We are very impressed with the product and the customer service and we would highly recommend using this company.”
    - Paula L.
    Give them a chance. You won't be disappointed.
    “Every product I've purchased from CHI has been outstanding, and I've purchased sliding screens, window shutters, retractable awnings, and vertical blinds. Customer Service is excellent. I recommend to all my friends and family. Give them a chance. You won't be disappointed.”
    - Corrine G.

Our Commitment to Quality, Service & Innovation

  • Uncompromising Quality, Craftsmanship, & Exceptional Performance
    We manufacture our products in-house, ensuring rigorous quality control and delivering only the best USA-made improvement solutions.
  • Trusted by Homeowners & Industry Professionals
    With a reputation for excellence, we are the first choice for homeowners, contractors, and designers who demand top-tier products and service.
  • Custom Solutions Tailored to Enhance the Beauty of Every Space
    We specialize in providing high-quality, customizable improvement products that enhance the beauty and functionality of homes and businesses.

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